Technical internship available.
Monday to Thursday, 9 to 5 PM.
On-site.
PHP skills desired
Please contact us using the contact form or email us at careers@xykonconsulting.com
Job Title: Linux Support Specialist
Location: Philadelphia, PA, USA
Job Type: Full-Time
Job Responsibilities:
* Provide direct technical support to customers
* Document internal and external customer and partner interactions and resolutions in the existing knowledge based system
* Use knowledge based tools to diagnose and resolve product technical issues for customers within predefined SLA timeframes
* Take ownership of escalated service requests
* Handle urgent issues from system engineers in the field
Skills:

