Support. The last peice of the puzzle. We provide ongoing support thorugh our hosting plans which include module updates, improvements, new feature-builds, hosting, backup.
The project is done. Where do you go from here? How do you keep your site or software up to date? How can you tell if a problem is caused by a security hole that's been recently found and exploited on the site or the server where the site is hosted?
Once you have figured out what the issue is, how much investigation do you do to find our who is responsible your organization's end users, the developers, or the hosting provider?
Xykon takes all the complexity out of managing your solution post-deployment by hosting your solution, applying server patches, and implementing new minor features. We've been offering support to our clients for more than 5 years and are one of the oldest firms doing this in the Open Source industry among Drupal shops.
Our consultants help our clients to benefit by our experience through our online ticketing system and onsite or virtual meetings.
Core offerings of our support plan include:
- Training on your solution
- New minor feature additions
- Server patches
- Module updates
- SSL setup and installation
- Hosting
